In business, interaction with customers is very important. All business activities that occur within the company must end up for customers. Starting from how to get customers to be interested and buy your product, how to keep customers at home and continue to use your product, to how customers recommend your product to others.
Therefore, good relationships with customers are mandatory to maintain so that the relationship between customers and the company can continue to run well and generate profits for both parties.
CRM system is an integrated information system that is used to plan, schedule, and control or control pre-sales and post-sales activities that occur within the company.
By using a CRM system in the company, it will help and facilitate management in monitoring sales activities, from incoming leads to deals.
therefore mycrm.id tries to compete in business services, mycrm.id itself is a CRM for small businesses, you can enjoy many features in this service.